We may collect name, contact information, shipping and billing addresses, order details, account information, communications, and device, browser, usage, and approximate location information. Shopify and applicable payment providers process payment information to authorize and complete transactions; Norvendell™ does not store complete card numbers on its own servers.

Information may come directly from you when you order or contact us; automatically from cookies, pixels, logs, and similar technologies; from Shopify, payment providers, carriers, and fulfillment partners; and from analytics or advertising services when enabled and permitted.

We use information to process, verify, fulfill, and deliver orders; provide confirmations and tracking; answer inquiries; manage returns, refunds, and disputes; prevent fraud and security incidents; maintain and improve the site; provide permitted personalization and marketing; meet legal, tax, accounting, and recordkeeping obligations; and establish or defend legal claims.

Our store may use cookies, pixels, and logs for website functionality, cart and checkout operation, preferences, analytics, security, fraud prevention, and permitted advertising. Browser or privacy controls may restrict or remove some cookies. Disabling necessary cookies may affect cart, account, and checkout functions.

We may disclose necessary information to Shopify and ecommerce providers; payment processors and banks; carriers, warehouses, and fulfillment partners; customer support and communications providers; analytics, hosting, security, and fraud prevention providers; permitted marketing providers; professional advisers and insurers; and authorities when required or permitted by law. Information may also be disclosed in a business reorganization, merger, financing, acquisition, sale, or transfer subject to applicable requirements.

We do not rent personal information to unrelated third parties for their independent use. Depending on enabled technologies, some advertising disclosures may count as a “sale,” “sharing,” or targeted advertising under certain U.S. state laws even without monetary exchange. Eligible users may use available store privacy controls or contact service@norvendell.com.

Our online store uses Shopify infrastructure. Information needed for store operations and purchases may be processed by Shopify and applicable providers under their respective privacy practices and legal obligations.

We retain information for as long as reasonably necessary for transactions, support, accounting, tax, fraud prevention, dispute resolution, enforcement, and legal requirements. Periods vary by information type, purpose, and applicable obligations.

Depending on residence and law, you may request access, correction, deletion, or a portable copy of certain information; opt out of applicable sale, sharing, targeted advertising, or profiling; withdraw consent where applicable; appeal certain decisions; and exercise rights without unlawful discrimination. Exceptions and identity verification may apply.

Email service@norvendell.com with subject “Privacy Request.” Describe the request and provide enough information to identify the account or transaction. Do not send complete card or banking details. Authorized agents may be asked for evidence of authority, and we may verify your identity directly.

You can unsubscribe from promotional emails using the link in those messages or by contacting us. Necessary transactional messages about orders, payments, shipments, returns, security, or support may still be sent.

We use reasonable administrative, technical, and organizational safeguards intended to prevent unauthorized access, alteration, disclosure, loss, or misuse. No electronic transmission or storage method is completely secure. Protect account credentials and report suspected unauthorized activity.

The store is intended for general consumer shopping and is not directed to children. We do not knowingly collect children’s personal information in violation of applicable law. Contact us if you believe a child improperly supplied information.

Norvendell™ and its providers may process information in countries other than your location. Where required, international processing and transfers are subject to applicable legal safeguards.

External services or linked websites may have their own policies and practices. Review their privacy notices when interacting with them.

We may update this policy to reflect changes in practices, services, or legal requirements. The current version will be posted on this page.