Available payment methods are displayed during checkout and may vary by destination, currency, and the applicable payment provider. We do not guarantee any particular method will be available for every order.

By submitting an order, you confirm that you are authorized to use the payment method provided. The payment provider may perform authorization and verification checks before a transaction is accepted.

Checkout is processed through Shopify and applicable payment providers. Payment information is transmitted and processed through the checkout and provider systems using their applicable security measures. Do not send full card numbers or security codes by email.

The product price, available shipping charges, applicable taxes, discounts, and final order total are displayed before you submit payment. Review these details before confirming your purchase.

Prices are displayed in the currency shown on the website or checkout. Your bank or payment provider may apply conversion rates, cross-border fees, or other charges outside our control.

An unsuccessful payment or a payment awaiting verification may delay or prevent order acceptance. If a payment fails, check the details entered or contact your payment provider. We may contact you if additional verification is required.

We may review, limit, decline, or cancel a transaction where permitted by law if payment cannot be verified, fraud is suspected, or information is inconsistent. If an affected charge was captured, an appropriate refund will be issued.

After successful submission, an order confirmation is normally sent to the email address provided at checkout. If you do not see it, check your spam folder and contact us with the relevant order details.

If you believe you were charged incorrectly, paid more than once, or experienced a checkout problem, email service@norvendell.com with your order number and a description of the issue. Nothing here limits your lawful rights through your payment provider.